Two-factor authentication setup
Before you start
- This is the new verification process to replace multi-factor authentication (MFA)
- Decide which two-factor authentication option to choose.
- To use the Auth0 Guardian app or another authenticator app, complete the account setup steps on a computer or tablet so you can scan the pairing code with your device.
Set up two-factor authentication
- Go to your Thomson Reuters Account and sign-in with your Onvio credentials.
- Select Set up verification.
- Add the two-factor authentication option you want to use:
- Install the Auth0 Guardian two-factor authentication app on your Apple or Android device.
- Select Add the app in the Manage two-factor authentication screen of your Thomson Reuters Account.
- Open the Guardian app on your device.
- Scan the QR Code with the Guardian app using your device's camera. Your account is now paired to your device.
- Select Add an app.
- Open your authenticator app on your device.
- Open the screen to add a new two-factor authentication connection in the app.
Note: If you're not sure how to do this, the option to scan a new QR Code may look like a plus sign.
- Scan the QR Code with the authenticator app using your device's camera. Your account is now paired to your device.
- Select Security key.
- Plug your key into your device.
- Select Add key.
- Enter a name for your key, then select Continue.
- Select Add mobile.
- Choose your country code.
- Enter your phone number and select Text Code to continue. You'll get a text with a code to pair your device to your account.
- Enter the code in the Verify Code field, then select Verify. Your account is now paired to your device.
Note: If the code times-out, select Resend Code to try again.
- Select Add phone.
- Choose your country code.
- Enter your phone number and select Call to continue. You'll get a phone call with a code to pair your device to your account.
- Enter the code in the Verify Code field and select Verify. Your account is now paired to your device.
Note: If you miss the code, select Call again to try again.
- Repeat the steps above to add more than one option.
Change verification options
- Go to your Thomson Reuters Account and sign-in with your Onvio credentials.
- Select Manage verification. Your active two-factor authentication options are listed in the Current selections section.
- To delete an option, select Turn off verification, then confirm the deletion.
- To add another option, follow Step 3 in the previous section.